Technical Questions Backup and Restore 1. It is recommended to send a refund request to Our support will deal with your refund within 24 hours. Normally the refund request are processed by our technical support team. Refund Request How can I cancel this order and ask for a refund? If the activation fails or the computer is not connected to Internet, click follow the instructions of Offline Activation. It will pop up an activation box by clicking that icon. Please launch EaseUS Todo Backup and find the key icon on the left corner. Where can I enter the license code to activate?

Select the License Code you need and click reset icon.Ħ.

Click here to register an account if you haven’t created before.

The customers can reset the license code themselves in Customer Center.

How to release/reactive the license code so that I can use it on another computer? If you placed the order but failed to receive the license code after ONE hour, even after checking the Spam folder, please visit the this link to retrieve it. Please check the details as shown in the screenshot.ĥ. Where do I find the Download links for the history versions?Ĭlick here to find all the download links for the history versions. In the pop-up web page, please click “ Cancel your subscription” as shown in this screenshot.ģ. Then click Cancel your subscription for 'EaseUS Todo Backup (1 - Month/Year Subscription) click in the section of Subscription cancelation. How can I cancel my subscription, so that I will not get charged every month/year?įirst of all, you need to find the email sent by our order processor which contains the license code and the invoice. Please check the details about the upgrade policy here.

Also the customers with Subscription license code are eligible for getting the major upgrades for free within the validity period of their license. If it says Lifetime Upgrades, upgrade to the latest version is for free. You can check the product name in your invoice or the confirmation email. Am I eligible for the free upgrades to the latest version? EaseUS Todo Backup is dedicated to safeguarding the operating system, emails, disks, partitions, documents, photos, pictures and musics, etc. It is a cost-effective, reliable, and secure backup utility for both Home and Enterprise users.įor other questions and topics, see below.

Easeus todo backup home